Jun 30, 2022
Most companies carefully craft their core values, only to have them remain words on a page and nothing more.
But when patients are your business, living out core values is critical to success. For Nick Marsico, CEO of Magruder Hospital, and Carla Shade, Area Vice President at Medxcel, living out those values not only gives patients a better experience, but also encourages compassion and empathy amongst team members.
In our conversation, Nick and Carla break down the positive effects of leaders holding their team accountable to high standards, how to have difficult conversations, and ways to embed your core values into the daily work of your organization.