Jul 27, 2023
In high-stakes environments, it’s easy to focus on what can go wrong. Our natural instinct is to prevent harm, but dwelling on risks takes our attention away from what really matters in healthcare—relationships with our patients.
Jennifer Krippner, Chief Experience Officer at the Institute for Healthcare...
Jul 13, 2023
Creating a psychologically safe environment for your staff has a direct impact on patient safety and outcomes.
When team members feel mentally and emotionally safe, they express their ideas and concerns without fear. They feel empowered to speak up to prevent critical errors at the bedside and share fresh perspectives...